Our Quality Policy: 
Sunbelt Telecommunications is dedicated to providing distribution and value-added services that meet or exceed customer needs in a timely manner. We will achieve this by developing relationships with quality manufacturers and empowering the whole Sunbelt team to strengthen quality and process improvement.

Our Objectives:
-Conformance of our quality system to ISO 9002 standards
-Communicate our quality policy and objectives to all employees
-Achievement of committed delivery schedule rates above 95%
-Expand efforts to make all processes efficient

Our Quality System:
Sunbelt Telecommunications has defined standards that address performance, safety, and reliability. We are able to meet the standards above by:
-Defining our customers needs
-Implementing corrective actions and controls to prevent customer dissatisfaction
-Optimizing quality related costs
-Building commitment within our workforce
-Continuously reviewing requirements and successes to seek ways to improve.

Sunbelt’s principles with respect to ISO:
We used ISO to set in motion the basic elements of a quality system within our organization. By using our system we plan the means by which quality will be achieved, document the plans into operating procedures, communicate the procedures to everyone in the organization, monitor our efforts, and modify the procedures on a controlled basis to improve them based on the feedback.

While we have been putting focus on quality-related issues, we have also become TL 9000 compliant so as to continue our improvements in processes. We are currently going forward to be TL 9000 certified.